₱ 20000-28000PHP/月

Account Scheduling Representative

Full TimeNational Capital Region (NCR)经验不限
2022-09-25 168有效期至 Valid for a long time
职位申请

职位要求

行业
Services
职位
Customer Service
招聘部门
—
招聘人数
若干
性别要求
Male
婚姻要求
No marital status restrictions
年龄要求
18岁以上
更新日期
2022-09-25

职位描述

The employee is tasked to look for a vendor to complete the Work Order. They will be responsible for surfacing talent for numerous clients with varied needs. The employee will need to locate the address and service type to source the correct affiliate.

Responsibilities

Responsible for searching for outsourced affiliates by using the following: Google, Yelp, Yellow Pages, Craigslist and Facebook Marketplace to complete the customer’s requests.

Contact affiliates and Make sure all affiliates are licensed, insured and can take credit card payments

Gather relevant information from the affiliate

Review accuracy prior to submission

Maintain client confidence and protect operations by keeping information confidential

Perform Ad-hoc projects as requested by Management in a timely fashion.

Competencies

Strong data entry and keyboarding skills

Must be detail oriented

Excelled verbal and written communication skills

Organization and ability to multi-task

Effective time management

Ability to work independently

Basic analytical skills

Flexible and adaptable to changing priorities in a fast-paced environment

Education and Experience

Bachelor’s degree (or equivalent experience – typically 1-3 years of related work required for those who do not possess a degree)

Proficiency in MS Outlook and MS Excel  

公司介绍

更多
Solutions for Global Business NeedsDelivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 7000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.Capitalizing on Our Core StrengthsOur singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:INTEGRITY Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.RESPECTTreat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.TRANSPARENCYClear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.EXCELLENCEStrive for excellence in all that we do. Take great pride in your work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.

职位申请