₱ 22000-29000PHP/月
Customer Service Representative (CSR)
职位要求
- 行业
- Services
- 职位
- Customer Service
- 招聘部门
- —
- 招聘人数
- 若干
- 性别要求
- Male
- 婚姻要求
- No marital status restrictions
- 年龄要求
- 18岁以上
- 更新日期
- 2022-09-25
职位描述
Fast-track your application by clicking "apply" and you will be routed to our Automated Processing System to proceed on your application.
Key Responsibilities:
• Responding to queries and providing assistance for questions and problems.
• Following up with customers to ensure full resolution of issues.
• Running reports to analyze common complaints and problems.
• Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions.
Key Requirements:
• At least 18 months of working experience in the related field is required for this position.
• At-least 1 year complete or graduate of any field.
• Proficient in English and must have very good communications skills.
• Good problem solving skills.
• Familiarity on Customer Service skills and etiquette.
• Applicants must be willing to work in BGC.