PIONEER HEALTHCARE ACCOUNT | CSR | PARANAQUE

 We are conducting an over the phone interview! 

 BE PART OF OUR PIONEER HEALTHCARE ACCOUNT!

Responsibilities:

Responsible for ensuring compliance with company systems, processes and proceduresDemonstrated experience in working in a multicultural teamAbility to provide unbiased and accurate feedback in a non-threatening wayDelivering results: Meeting deadlines and targets, demonstrating ability to achieve despite constraints or obstaclesHigh degree of problem solving & analytical abilityAnalyzing and evaluating: reflects on information, defines the key issues and reaches logical conclusionsWell versed in planning and coordinating and must have an excellent decision making skillsExcellent verbal & written communication with strong customer service ethicAbility to work with deadlines and manage priorities with high attention to detail

QUALIFICATIONS:

Must have at least six (6) months of call center experienceExperience in a Healthcare or Collections account is an advantageGood to excellent communication skillsMust be willing to work in shifting schedule, weekends and holidaysMust be willing to work onsite in Parañaque

Benefits:

HMO on 3rd month plus 2 free dependents (1st dependent on 6th month and 2nd dependent on 1st year)Career Development, Growth and Promotion.Competitive Compensation Package

Recruitment Center:

7/F SM City BF Paranaque, Sucat Road cor. President’s Avenue, Sucat, Parañaque City

Solutions for Global Business NeedsDelivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 7000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.Capitalizing on Our Core StrengthsOur singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:INTEGRITY Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.RESPECTTreat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.TRANSPARENCYClear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.EXCELLENCEStrive for excellence in all that we do. Take great pride in your work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.