Business Analyst (for Clark office)

You will be business partner to our stakeholders to drive customer loyalty by delivering value added services to our strategic customers. The following are your scope of work: Manage Account PortfoliosHandle complex and customer specific cases, and exceptionsSupport commercial teams in negotiations contract renewal.Perform service review with stakeholder on finance performanceProvide market & customer insight to drive finance performanceDevelop new Innovations and initiatives that is beneficial to strategic customersPerform credit risk assessmentParticipate in cross-functional entity projects to drive operations efficiencyManage contract, litigation, and fraud investigationManage dispute and refund approvalReporting to support business partner activity Requirements:·      Bachelor’s degree preferably in Accounting, Business Administration, Data Analytics, etc.·      At least 2 years’ experience in data analytics, business analysis, or similar quantitative analysis·      Solid experience in Excel, Power point, Power BI, Project Management·      A quick learner with the ability to work independently and as a team.·      Strong sense of accountability, self-motivated and able to work under pressure.·      Possess good interpersonal, good team player and able to communicate fluently in English and work with people from round the world·      Enthusiastic approach to presenting to internal and external Customers

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future.