Customer Experience Representative | Makati
| 行业 | Services | 职位 | Customer Service |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | Metro Manila (NCR)Makati | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | Open to all levels | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 20000-25000PHP/月 |
| 更新日期 | 2022-09-25 | 有效期至 | Valid for a long time |
职位描述
If you’re passionate about supporting patients in their overall health journey, this role is for you. MedGrocer leverages technology to offer end-to-end patient care with the goal of a healthier, more caring, and more systematic Philippine healthcare system.
The Customer Experience Representative calls patients to help them understand their health benefits and manage their medical needs. You’ll be coordinating with different teams in ensuring the best patient experience.
Key Responsibilities
Make outbound calls to monitor and improve patient healthRespond promptly to patient inquiries via email, SMS, and callCoordinate with internal and external teams to accommodate patient requests Maintain accurate patient recordsMinimum Qualifications
Willingness to work onsite in MakatiKnowledge in Google Workspace applications公司介绍
更多MedGrocer's digitally-enabled online pharmacy, corporate clinics, and patient programs empower our customers to get their medicines conveniently, cost-effectively, and intelligently. We serve 500,000 patients either directly or through partnerships with employers and pharmaceutical companies.