Customer Care Represenative

JOB SUMMARYThe Customer Care Representative is responsible for providing administrative support to front office management and attending to customer concerns.Communicates information from the company to the customersProcessess end-to-end customer transactionsHandles any customer concerns and issues in a timely and correct mannerQualificationsA graduate of a Bachelor’s/College Degree in any fieldHas good communication skills in English and FilipinoGood problem-solving skills and in gathering and processing informationCustomer service/customer facing experience is a plusAbility to quickly adapt and leatn new technologies

Meralco is the largest private sector electric distribution utility company in the Philippines covering 36 cities and 75 municipalities, including Metro Manila. It serves over 6 million customers in a franchise area covering 9,685 km2, that includes the core of the country’s industrial, commercial, and population centers. Now on its 115th year in service, Meralco is committed to being the total energy solutions provider of choice.