Commercial Business Officer (Corporate Sales)

Job Summary:

Responsible for generating more prospective clients/accounts and sales opportunities.

Job Responsibilities:

1. Account Development

1.1 Continuously search for new accounts and ensures that targets are met.

1.2 Sells all products (part of the existing assortment of all banners, Gift Certificates, and Christmas Baskets) or package of products and services to corporate/institutional accounts.

1.3 Cross-sell and promotes other products and services from affiliate companies (i.e. sale of Christmas Baskets packaged with free TV from RA).    

1.4 Participates in trade fairs, networking events, and biddings in order to broaden connections and increase prospect/target market referrals.

2. Account Management

2.1. Accreditation of corporate accounts (initiated accounts from Head Office and Stores) following existing standard procedures.

2.2 Develops sustainable account servicing (i.e. regular sales calls) to both new and existing accounts based on a pre-approved strategy roadmap.

2.3 Ensures the efficient servicing of account orders by coordinating the order processing and fulfillment with all stakeholders such as Store Operations, Merchandising SPIC, Distribution Centers, Treasury, and Finance.                         

2.4 Monitors customer/client buying habits, identifies specific needs/requirements of corporate/institutional accounts, and provides cost-efficient solutions.

2.5 Ensures 100% compliance to customer service standards.

2.6 Conducts customer need analysis to identify areas for improvement.

2.7 Handles customer complaints and after sales concerns effectively.

3. Gross Margin & Collection

3.1 Ensures achievement of target gross margin through proper usage of discount schemes.

3.2 Develops pricing strategy (in close coordination with Merchandising) for bulk purchases of corporate/institutional accounts.

3.3 Monitors timely and complete collection of receivables from corporate/institutional accounts.    

Job Qualifications:

Must possess at least a Bachelor’s Degree in any fieldMust have solid work experience in the field of sales, marketing, merchandising, or work experience focusing on negotiating with external clientsMust have above average communication skills

Robinsons Supermarket, the supermarket of choice for fresh and healthy food, is a subsidiary of Robinsons Retail Holdings Inc., the second largest multi-channel retailer in the Philippines—operating 6 business segments, 28 retail brands and more than 1,200 stores as of March 2016. Established in 1985, Robinsons Supermarket is the 2nd largest supermarket chain in the country with 140 stores by end of 2016.  The first major retailer to promote health and wellness, Robinsons Supermarket commits to bring together healthy selections and affordable prices in a refreshingly clean and organized shopping destination, a bold lifelong commitment to educate and empower its customers to make healthy choices.  Taking this commitment to heart, Robinsons Supermarket guides its customers to food and grocery choices by using the 4-color tag system, with the green shelf tagged products having been evaluated and certified as healthy and nutritious by the Food Nutrition Research Institute (FNRI).   A rich variety of nutritious food fills the health and wellness section and an exclusive line of healthy products, Healthy You, all celebrate the goodness and value of healthy living, a true testament to Robinsons Supermarket’s “I Love Wellness” campaign, that truly there is wealth, in good health.