Customer Solutions Architect

2022-09-27 菲律宾206
行业Engineering职位Electronics
招聘部门招聘人数若干
工作地区Metro Manila (NCR)Makati工作性质Full Time
性别要求Male婚姻要求No marital status restrictions
学历要求 College Diploma 工作经验不限
年龄要求18岁以上待遇水平面议
更新日期2022-09-27有效期至Valid for a long time

职位描述

The CSA understand and transform customer requirements into solutions based on NNIT standard services as well as quality standards and processes.

The CSA can understand/solve technical challenges and is able to contribute to design and optimization of IT architecture solutions.​

The CSA communicates as trusted advisor and interacts professionally with diverse internal and external stakeholders from technician to executive management level.

The success criteria:

Designs based on Reference ArchitectureCustomer satisfactionMeeting deadlines, milestones, KPI, SLA or similar metricsPromotion of designs based on standard solutions and reference architecture

Role responsibilities are:

The CSA understand and transform customer requirements into solutions based on NNIT standard services as well as quality standards and processes.The CSA can understand/solve technical challenges and is able to contribute to design and optimization of IT architecture solutions.The CSA communicates as trusted advisor and interacts professionally with diverse internal and external stakeholders from technician to executive management level.

Job Requirements:

Relevant bachelor level studyITIL3 / ITIL4 certificationMin. 3 years in role related to:IT architect roleTechnical Project Manager roleMS O365Diplomatic and empathicTeam player in a matrix organizationSelf-driving, understanding how to navigate to accomplish results

Nice to Have:

Relevant Master level studyProject Management certificationSaFe certificationMS Automation (Power Automate / apps)
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