SERVICE MANAGER (FOR MIP) - Hybrid

INCIDENT MANAGEMENT SUPPORT       To restore to a normal service operation s quickly as possible to minimize the impact on business operations        CHANGE REQUEST SUPPORT       To oversee change requests, assess their impact, and accept or reject changes    documentation of the change management process and change plans.        SERVICE REQUEST SUPPORT  Ensure that the service request is delivered as an agreed part of the service offering to meet the needs of the client  Ensure that he best possible levels of service quality are handled within agreed levels.

Information Professionals, Incorporated (IPI) is one of the leading experts in providing Information Technology consulting services and products in the Philippines. Anchored on its ideals of excellence, service and professionalism, IPI is committed to providing a wide range of high quality IT products and services to a variety of industries. Our expertise encompasses a wide array of client-centered, cost-effective and innovative business process solutions and services which enable our partner organizations to achieve long-term productivity, profitability and sustainability.IPI began its operations in 1986 with its compact team focused on core IT consulting activities. Its competencies, portfolio of services and products grew steadily in the succeeding years, keeping in step with the demands of industry. Today IPI provides a wide range of IT products and services, including industry-specific software development, accounting and human resource management systems, corporate software solutions services, and full IT systems integration. Beyond e-solutions, IPI has remained the IT service provider of choice in the Philippines.IPI uses an outsourcing strategy which is used to staff a project and respond to business objectives. It enables you to get qualified and experienced personnel to suit your requirements working exclusively on-site or offshore. It is a perfect solution for your seasonal or special projects.We deliver services to develop, maintain, manage and support applications. Our skilled application professionals help manage fluctuating skill needs, skill gaps and change staffing needs to meet aggressive project timelines.