Facilities Assistant - Davao (POOLING)

The Facilities Administrative Assistant is tasked to support the over-all administrative function of the site he/ she is assigned to. He/ she is also responsible for manning the reception desk and handling phone calls.

Receive, direct and relay phone messages and fax messagesDirect the visitors and general public (applicants) to the appropriate staff memberReceive and route documents/ mailsAssist in the planning and preparations of meeting, conferences and client visitsMaintain and adequate inventory of office suppliesProvide secretarial supportDevelop and maintain a current and accurate database for company issued equipment and suppliesCoordinate the repair and maintenance of equipment and siteMonitor consumption of suppliesAnswer all incoming calls and handle caller’s inquiries whenever possibleRe-direct calls as appropriate and take adequate messages when requiredGreet, assist and/or direct employees, visitors and the general publicCanvassing/ sourcing suppliers/ vendors/ contractorsFollow-up proposal/ quotations from vendorsRelease of check

Qualifications:

Candidate must be graduate of any College courseAt least 6 months BPO experience is preferredAt least 6 months Administrative/ Receptionist exposure is required

Solutions for Global Business NeedsDelivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 7000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.Capitalizing on Our Core StrengthsOur singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:INTEGRITY Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.RESPECTTreat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.TRANSPARENCYClear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.EXCELLENCEStrive for excellence in all that we do. Take great pride in your work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.