行业：Services
职位：Customer Service
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：₱ 13000-14000PHP/月
1. Managing incoming calls, customer complaints, account specific inquiries, app-related customer inquiries, social media inquiries (FB Message and Email correspondents).
2. Identify and assess customers’ needs to achieve satisfaction.
3. Provide accurate, valid, and complete information by using the right methods/tools.
4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
5. Keep records of customer interactions, process customer accounts, and file documents.
6. Follow communication procedures, guidelines, and policies.
7. Take the extra mile to engage customers.
8. Accomplishes organizational goals by accepting ownership for accomplishing new and different requests.
QUALIFICATIONS:
Must be a College GraduateCan start ASAPAmenable to work in Mandaluyong