CEBU CITY-Associate Operations Manager - Healthcare

区域：All Cities
行业：Healthcare
职位：Practitioner / Medical Asst
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历： Master's Degree
经验：不限
年龄：18岁以上
待遇：面议
KEY RESPONSIBILITIES:*Lead and deliver complex client engagements that help identify, design and implement creative business solutions for the company.*Provide excellent customer service and determine the needs of the client.*Implement and oversee the quality of deliverables and manage team relationships effectively to ensure exceptional performance.*Participate in the development and presentation of proposals for business development.*Balance the needs of key stakeholders and ensure the teams they are involved with are aware of the combined end goals.*Profit and Loss*Establish operations objectives and work plans, delegate assignments to subordinate Team Leads when necessary, and conduct regular meetings to improve productivity, product knowledge and customer satisfaction.*Manage and drive performance from the Team Leads and Associates in meeting SLAs and KPIs*Manage program attrition*People development*Analyze performance trends and provide process improvements and resolution*Collaborate with the Support groups in identifying gaps in the process and providing action plans and resolution.REQUIRED:*Candidate must possess at least a Bachelor's/College Degree, any field.*At least 5 year(s) of working experience in the related field is required for this position.*Preferably Assistant Manager / Managers specializing in Customer Service or equivalent.