行业：Services
职位：Customer Service
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：面议
We are URGENTLY HIRING for CUSTOMER SERVICE REPRESENTATIVES to be part of our UK TELCO ACCOUNT!!!
Responsibilities:
• Provide excellent customer service
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Perform customer verification
• Direct requests and unresolved issues to designated resource
• Record details of inquiries, comments, complaints and actions taken
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process
Qualifications:
• Need to have at least 6 months experience in the BPO company
• Need to be at least High School (Old Curriculum/SHS graduate
• Excellent written and verbal communication skills
• Excellent customer service skills
• Must have the knowledge and ability to navigate computer and web-based applications
• Can multitask and work with diverse people
• Upbeat and highly motivated
• Work onsite setup