Regional Sales Support

RSS will ensure automation compliance such as reminding Sales AM to transmit application via Salesforce/Vlocity.RSS will also ensure activation/revenue recognition by bashing updated DAR vs FT File. RSS will continue to assist Sales AM in filing Jira Requests related to “Retagging” ONLY.In 2022, RSS will start to help our Sales AM in escalating or follow up aftersales team (VAMES) resolution.RSS will serve as the arm and feet of our Sales AM in terms of guiding them through the different processes and following through transmitted applications until applications are converted to revenue.

Key Responsibilities and Duties:

Leads MonitoringSupport in Pre-Sales ActivityApplication & FlowthroughSupport in Order Fulfillment - Client Call Card via DP (CCC DP)Support in Order Fulfillment - BB, Mobile Postpaid, Prepaid Internet Kit of Direct SalesPost Activation Support/ActivitiesReports and MonitoringAccount documents Repository

Work experience and skills:

Must have exposure in project and people managementMust be good in written & oral communicationMust be hard-working, willing to do extra mile and can work long hoursMust be keen on details and follow-throughMust be amiable, can talk and discuss issues, concerns pertaining to his job with peopleMust be cognizant of deadlines, escalation, etc.Willing to learn, respect authorityAbility to handle sensitive, confidential informationDemonstrates an ability to manage a variety of priorities while meeting deadlines