Healthcare - Customer Service Associate | Davao Enjoy Great Benefits!!

区域：All Cities
行业：Services
职位：Customer Service
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历： College Diploma
经验：不限
年龄：18岁以上
待遇：面议
Job DescriptionSutherland is seeking for a Credentialing Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Associates in this role get to:Support the team: Assist with training and quality assurance of peer staff -Coach, Mentor, Grow.Improve the company: Resolve problems and administrative issues. Fix problems. Promote successKeep things running: Keep accurate data for requested monthly URAC (Utilization Review Accreditation Committee) report; Create accurate daily inventory report for manager. Report what's important. Support ongoing growth.Take the lead: Lead staff in the absence of the manager. Lead on the fly, succeed naturally.Keep Sutherland aligned: Receive applications, assure completeness and verify credentials; Maintain accurate initial and re-credential files, monitoring at least 20 files per week; Create and maintain provider files within the database.Impact the bottom line: Call provider offices and U.S. licensing boards for missing information; confirm accuracy of data that has been presented.Qualifications Our most successful candidates will have:Full working knowledge of provider credentialing and current URAC standardsHigh School Diploma or equivalent (Bachelor's Degree preferred)Five or more years of experience in Healthcare OperationsThree or more years of experience Credentialing / Re-credentialing Providers (preferred)Two or more years of experience working in a Healthcare setting handling high level provider related issuesOne or more years of experience in calling provider officesProficient level skills with MS office suite (Word and Excel)Working knowledge of desk top PCs and Provider softwareBroad understanding of Health insurance programs and HIPAA regulationsExperience in managing provider databasesUnderstanding of all SLAs that are in the Clients agreement; day-to-day receipts and ageing reports from the inventories