行业：Sales / Marketing
职位：E-commerce
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历： College Diploma
经验：不限
年龄：18岁以上
待遇：面议
Job Description
The Virtual Key Account Manager (VKAM) position drives the overall growth of his/her assigned sellers. He/she will be responsible for Seller Engagement, Assortment Expansion, Account Management, Sales Analysis and be heavily involved in seller operations.
Operational Excellence
• Coordinate with the Operations team on overall platform engagement, to grow sellers’ business and ensure smooth operations
• Collaborate with other functional departments such as Customer Service Strategy, Analytics, Marketing, Sales, and Assortment
• Collaborate with Category Managers and Key Account Managers to effectively execute business strategy and eventually drive sales growth.
Job Requirements
· Bachelor's/College Degree
· Fluent in both Mandarin (Required) and English language, able to translate business strategy and engage Mandarin and Filipino-Chinese speaking sellers, both through writing and over the phone
· Can easily build rapport and establish good working relationships with accounts
· Flexible, adaptive, and versatile. Needs to be able to work with many stakeholders and different teams
· Problem-solving skills, dissect and determine root causes of seller problems, and communicate possible solutions for sellers
· The individual should have a proven track record of successful negotiations and relationship management (both internal and external).
· Experience in a Customer Support/Sales environment
· Eager to learn, and the definition of "coachable"
Vast Experience in Email/Chat Support
Research-oriented and Process-OrientedCan work with minimal supervisionAbove Average MS Excel, Word, and PowerPoint Skills