行业：Healthcare
职位：Practitioner / Medical Asst
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：面议
Key Responsibilities
Manages difficult customer situations in a cool, calm, composed, and professional manner.
Escalates valid issues to the appropriate channels with urgency, keeping self in a calm and composed state.
Develops customer relationship by providing the Best in World service.
Achieves productivity related targets, quality targets, sales targets, including sales and revenue objectives, average handling time, log in time, available time, schedule adherence, service request closures and quality measures.
Qualifications
Must have at least 1 year of Customer Service & Technical Support experience
Must have upselling & cross-selling experience
Preferably have knowledge in internet, social media and/or small business
Must have a strong desire to learn the internet and web-based technologies
Must have the ability to work well as part of a team – exhibits objectivity and is open-minded towards the ideas and views of others
Must be professional, enthusiastic, and customer service oriented
Must be amenable to work permanent night shift
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