Earn up to 23K package | Customer Service - Shipping | Mandaluyong (Shaw)

We are conducting an interview over the phone interview! What are you waiting for? Start ASAP!

What awaits you at ibex?

Extensive HMO coverage for you and your dependentsNon-Taxable Allowance on top of your Basic SalaryExcellent Program Incentives based on performanceGroup Life Insurance30 Service Incentive Leaves (Paid Time Off)

Job Responsibilities:

Assist customers who want to pick-up/track and hold their packagesAssist customers about their missing/misdelivered package(s)Assist customers who want to locate their package(s)Support and offer delivery notification and online servicesProbe and discover the needs of the customer and recommend the appropriate service using features and benefitsAdhere to IBEX Customer Service (Order Tracking) Global Philippines company policies and work standards

Qualifications:

At least 6 month continuous international BPO experienceFor no call center experience, Candidate must be at least 2 years college (without back subjects) in any fieldWith good to excellent english communication skills (speaking and listening)Background in handling a multitasking account is highly desiredWilling to work on a flexible shift schedule

Recruitment Center:

G/F Shaw IT Center, Nueve de Pebrero cor. Shaw Blvd, Mandaluyong City