Customer Support Rep - Healthcare | McKinley Taguig

区域：All Cities
行业：Services
职位：Customer Service
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Junior High School
经验：不限
年龄：18岁以上
待遇：面议
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA Able to work independently and efficiently to meet SLA Able to comprehend the request of the customer and meet the quality standard(1.) Attendance or Login Hours or Unsechduled Leave or SLA targets as per defined by the process(2.) Improving skill level through Self development or nominating training programs Skill reverification Tests(3.) Meet the defined Quality Scores. Innovation and Process Improvement(4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team(5.) To consistently meet or exceed CSAT parameters as defined for the process.Requirements• Minimum of 1 year of experience in call center operations and/or prior experience supervising multiple employees.What's in it for you?• Competitive salary package• Performance Bonus• Higher Night Differential Rate• HMO: Up to 3 dependents will be covered starting from the first day of employment.• Annual Leave and Sick Leave• Other allowances: transportation, laundry, meal and rice• Huge career growth with work and life balance environment