Customer Service Representative | Taguig

Work as a Customer Service Expert for the fastest growing BPO pioneer account based in BGC Taguig!

Job Details:

Leading provider of technology-enabled revenue cycle management servicesUS Healthcare AccountVoice-based operations

Benefits:

Competitive salary packageJoining, on-boarding, regularization bonusesTarget variable incentives

Responsibilities:

First point of contact interacting with patients over the phoneHandles a high volume of incoming callsSchedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocolsResponds to questions and concerns and directs them to appropriate location or departmentProvides on-going communication with clinical staff regarding real-time patient status

Qualifications:

College graduate preferredWith 2 Years BPO experience an advantageGood communication skillsWilling to work night shiftAmenable to work in BGC Taguig CityWilling to work onsite

Viventis Search Asia focuses intensely on the heart of each search. Through understanding both client and candidate needs, we tailor-fit our efforts and add value to bridge the gap between both parties. With industry knowledge and experience under our belt, Viventis Search has placed some of the top leaders in some of the most successful companies in their respective industries. At the end of each search, we guarantee successful hiring of candidates and their transition to their new employment.Intensity, Quality, VelocityOur clients will testify that Viventis Search Asia has lived up to its reputation of being an aggressive and hardworking Executive Search outfit that gets the job done properly and rapidly without sacrificing quality.ServicesEnd-to-End Executive Search SolutionMid-management FulfilmentRecruitment Process OutsourcingInterim Management and Advisory