Senior Customer Service Representative I Makati I Dayshift I Hybrid I HMO Day 1

2022-10-19 菲律宾323
行业Services职位Customer Service
招聘部门招聘人数若干
工作地区All Cities工作性质Full Time
性别要求Male婚姻要求No marital status restrictions
学历要求 College Diploma 工作经验不限
年龄要求18岁以上待遇水平40000PHP/月以内
更新日期2022-10-19有效期至Valid for a long time
职位申请

职位描述

Be part of AU’s growing company in the Real Estate Industry!

Apply NOW and choose to start this year or early next year!

 Job Description

We’re looking for a Senior Customer Service Representative to provide specialized support for internal and external customers for our client. 

Upside Realty is a start-up real-estate company that prides itself in taking a transparent approach to selling properties, keeping what works, and changing what doesn't.

Learn more: https://upside.com.au/

about the job 

·       Employment Type: Full Time 

·       Schedule: Dayshift, Weekends off 

·       Work Set-up: Hybrid set-up, 1-2 days per week onsite after 1-week onsite training

·       Salary Range: PHP 35,000 - PHP 40,000+

Benefits 

·       SIGNING BonUS to be released on your first payout

·       HMO coverage, including 1 dependent upon hire

·       20 leave credits per year

·       Professional training

Requirements

·       Education: Bachelor's degree in accounting or related course preferred

·       Work experience: At least five years of proven experience in an English-speaking customer support role. Experience in handling AU accounts is a plus!

·       Outstanding spoken and written communication skills

·       Tech-savvy and a fast learner 

·       Able to make inbound calls and talk to customers if needed 

·       Working knowledge 

·       Customer Support Experience 

·       G-Suite, and CRM software (Zendesk)

·       Soft Skills: Exceptional interactive skills, organized, client-centered, problem-solver mentality, can balance workloads, can multitask, and meet deadlines

Responsibilities

·       Provide end-to-end admin help to real estate campaigns 

·       Provide support on a wide variety of requests via phone, email and slack

·       Attend training to learn how to answer customer queries about Real Estate Sales and legislation over the phone

·       Foster rapport with Australian Real Estate Agents/Brokers 

·       Liaise with Australian lawyers during various stages of property sales

·       Draft print advertising (marketing assets) for property campaigns using digital tools