Earn up to 21K! Customer Service Agent | Blended | Ortigas

Essential Functions

The Logistics Supply Chain Coordinator will work alongside the Logistics Account Management within an assigned customer account group which may include retail, durable goods, automotive, electronic commerce providers, etc. The Supply Chain Coordinator’s role will include; monitor missing and or Failed Tracking events, appointment setting, document retrieval, OS&D and order entry. The overall goal is to provide Logistics Customers with visibility to freight moving within their network by completing daily assigned tasks.

Track and trace for service sensitive customer shipments OS&D andorder entryInternal communication for late/delayed loads tracking Updating internal reportsMonitor missing and or failed tracking eventsAppointment settingdocument retrieval

Required Skills: (Must Have)

At least 1 year supply chain or transportation expWith a high-level of PC competence, typing skills and accuracy.Strong attention to detailExcellent in customer serviceEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsExcel Skills

Preferred Skills: (Nice to Have)

College level

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Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines. We have 16-years’ experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.  As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Apply with us today to #AcquireTheALife. Acquire BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/.