Ecommerce Supervisor (Digital Site Operations)

Graduate of Management or Business/Marketing Related CourseWith 1 year experience in retail or FMCG / EcommerceJob responsibility - Trading, Marketing, Merchandising-related workFresh graduates are welcome to apply

Our Ecommerce Supervisor (Digital Site Operations) is responsible for planning and executing the assigned e-store (watsons.com.ph) day-to-day site operations and category activities (i.e., product enrollment, replenishment, tactical E-store activities) in order to achieve departmental performance goals.

Role focuses on

Reviewing the collected product information and closely working with Digital Content Assortment team for proper enrollment into the assigned E-store platformEnsuring timely set up and updates on any change in pricing, promotions and relevant programs for the assigned E-store in alignment to ROS standardsAssisting Ecommerce Managers in providing website data analysis and performance report analysisQuality checking and testing of website functionalities and promotional setups prior to go-live. Addressing customer concerns related to the websiteTimely processing and monitoring of day-to-day tickets on refund, cancellation, official receipts, sales extractions and reconciliations

Watsons is part of the Health and Beauty Store chain of A.S Watson, the largest health, beauty, cosmetics, and perfumery retailer in the world. Today, Watsons H&B Asia is the leading health and beauty chain in the continent with successful operations in 13 markets.In 2002, A.S. Watson Group joined hands with SM Prime Holdings Inc., the Philippines' leading shopping mall developer. The partnership brought about the first Watsons stores in SM Megamall and The Podium (Ortigas). Today, Watsons operates 800+ stores in the Philippines serving more than 100,000 customers per day.Watsons strives to ensure that their customers get the best value for their money through monthly promotions, special offers, and continuous consumer marketing programs. Each Watsons store houses nothing but the best brands from top manufacturers all over the world and also carries its own competitively priced, high quality private labels and brands. With more than 1000 brands ranging from medicines, cosmetics, and fragrances to personal care items and general merchandise, Watsons Your Personal Store delivers only the best health, wellness, and beauty solutions to each and every customer.