CUSTOMER SUPPORT MANAGER

Experience in leading a team of CSRs in BPO/ Shared Services Industry / Supply Chain industry / Retail Account in BPO.Strong leadership backgroundStrong performance management, KPI and Quality ManagementBackground in order processor or account management lead / manager since most of order processing background falls under supply chain industry is an advantageExperience in stakeholder management is also a requirement. Given all the projects for process improvementWilling to work in graveyard shiftOrtigas area

Viventis Search Asia focuses intensely on the heart of each search. Through understanding both client and candidate needs, we tailor-fit our efforts and add value to bridge the gap between both parties. With industry knowledge and experience under our belt, Viventis Search has placed some of the top leaders in some of the most successful companies in their respective industries. At the end of each search, we guarantee successful hiring of candidates and their transition to their new employment.Intensity, Quality, VelocityOur clients will testify that Viventis Search Asia has lived up to its reputation of being an aggressive and hardworking Executive Search outfit that gets the job done properly and rapidly without sacrificing quality.ServicesEnd-to-End Executive Search SolutionMid-management FulfilmentRecruitment Process OutsourcingInterim Management and Advisory