Customer Service Associate

Minimum Qualification:

·        Graduate of Customs Administration or any related course

·        With at least 2 years experience

·        Proven skills in import and export transactions (shipments)

·        Good interpersonal skills and has an above-average communication and efficient follow up skills

·        Highly organize and can apply time management

·        Very good working knowledge of business financial software and logistics

·        Can work under pressure and has eagerness to learn new things.

Job Description:

Monitors all outgoing deliveries and incoming shipments by coordinating with warehouse personnel and service providersUpdates stock inventory report of each customer to guarantee the availability of stocks timely prepares delivery/outbound documents such as Sales Invoice, Delivery Order, and Shipping instructions & sends to warehouse and customerPrepares inbound documents such as goods received note, supplier invoice, estimated costs, and billing to broker/ service provider.Follows up forecast from customers to ensure timely ordering of stocksProcesses insurance application of damaged goodsUpdates stock monitoring of assigned end-user, and sends the data to Sales PICFollows up a delivery schedule with the customer to ensure that distribution of services is on time and of high qualityUpdates the outstanding Sales Orders and Trading Contracts in SAP to ensure the accuracy of recordsSend monthly PO balance report to customerMail out the invoices to customers timelyFollow up with customers on their payment schedulePerforms other related work which the leader or manager may assign from time to timeDo the stock inventory count and reconciliation

ManpowerGroup is the world leader in employment services for almost 70 years. Every day, we connect people to meaningful work. Whether you are just a fresh graduate trying to enter the workforce or a professional looking for a career change, we are here to help you navigate the world of work and make the experience better for you.About ManpowerGroupManpowerGroup (NYSE: MAN) has been the world’s workforce expert, creating innovative workforce solutions, for nearly 70 years. We connect more than 600,000 men and women to meaningful work across a wide range of skills and industries every day. Through our ManpowerGroup family of brands — Manpower, Experis, Right Management and ManpowerGroup Solutions — we help more than 400,000 clients in 80 countries and territories address their critical talent needs, providing comprehensive solutions to resource, manage and develop talent. ManpowerGroup operates in the Philippines through its wholly owned subsidiary Manpower Outsourcing Services Inc. (MOSI) and its local affiliate, Prime Manpower Resources Development, Inc. (Prime Manpower).About Prime ManpowerPrime Manpower Resources Development, Inc. (Prime Manpower) is a local affiliate of ManpowerGroup. Prime Manpower provides total recruitment solutions including permanent recruitment, executive search, recruitment process outsourcing, overseas placement, training, and outplacement and career management.