Customer Service Representative - Luxury Lifestyle Brand (Fixed Term) Get 10K New Hire Incentive!!
| 行业 | Services | 职位 | Customer Service |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | Metro Manila (NCR)Pasig | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | College Diploma | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 19000-26000PHP/月 |
| 更新日期 | 2022-09-25 | 有效期至 | Valid for a long time |
职位描述
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
Competitive remuneration, great perks, and performance incentivesComprehensive medical, insurance, or social security coveragePremium workspacesEngaging activities and recognition programsStrong learning and development plans for your career growthPositive culture for you to #BeMore at workEasy to locate area with direct access to public transportFlexible working arrangementsBe coached and mentored by experts in your fieldJoin a global company with 26 years of experience and 350+ industry awardsWhat is your mission?
Servicing our customers on various issues through 3 modes of communication such as emails, phone calls, and live chat.Meet customer satisfaction, efficiency metrics, and issue resolution targets, exceed customer expectations, build customer loyalty, and take advantage of sales opportunities when appropriate.Propose resolutions and follow up with customers on time and offer recommendations to prevent similar issues raised by the customers from repeating by providing feedback to clients.Provide feedback through various platforms for respective teams (Marketing, Product, QC, etc.) to improve the customer experience.Who are we looking for?
Completed 2 years in college.With at least 6 months of customer service and chat/email experience.Fixed term.Strong verbal and written English communication skills.Positive, self-motivated and energetic.Amenable to work in rotating shifts (morning, mid, & night shifts).Temporary Work From Home.How to Apply?
Online. Send your application through Jobstreet and expect a call from our Talent Acquisition team within 24-48 hours.
Attend our Virtual Career Fair from Mondays to Fridays, 9 AM - 5 PM, and take advantage of having an interview with us from the comfort of your home: https://tdcx.zoom.us/j/81716145712
Terms and Conditions apply*