Customer Service Representative - Eastwood, QC
| 行业 | Services | 职位 | Customer Service |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | Metro Manila (NCR)Quezon City | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | Open to all levels | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 25000-35000PHP/月 |
| 更新日期 | 2022-09-26 | 有效期至 | Valid for a long time |
职位描述
Position Title: Member Services and Operations Associate
Company Description:
The Company is a technology-assisted EV mobility company that creates an entirely new way to bring short and long term vehicle rental to life long customers. Our model operates under higher margins while also increasing overall customer satisfaction and retention.
Job Description:
Understand customers’ inquiries or complaints and deal effectively.Handling incoming inquiries from Members regarding a variety of requests.Create, manage and resolve claims and any repairs needed for vehicles at repair facilities and insurance companies. Assisting members with any technical issues related to website or products and escalate issues to as necessary.Identifying, researching, and resolving customer issues using all available resources.Consistently meeting established performance and quality standards.Maintenance of thorough knowledge of systems so that information can be researched, and proper information is given to members.Qualifications:
At least 1 year of experience in the BPO IndustryExperience in handling voice accountAt least 2nd year College levelMust be amenable to work in Eastwood, QC - onsite and Shifting Schedule