Customer Service Representative | Day Shift | Makati

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

Qualifications:

Candidate must possess At least Vocational or Bachelor's degree in any courseWith or without work experienceAt least above average communication skillsCan handle irate customers, buyers and tenantsWilling to work in Real Estate companyWilling to work under outsource (Wilserv)Can start immediatelyWilling to be absorbed by the Client

Work schedule: Day Shift; Monday-Friday

Benefits:

●Government benefits

●Service Incentive Leave

●Uniform

●Dividends

●13th month pay

●Insurance

●OT pay

About WilServWho we are: Focuses on building partnerships as its foundation.• Its business model adheres to the fundamental aspect of collaboration from our management team to our partners and fielded members.• We leverage on talents to develop unique and strategic solutions.• Our goal is for continuous growth for the future of our cooperative, members, partners and the community. Awards - Largets growth in assets and members as awarded by the Cooperative Development Authority 2018WilServ Multipurpose Cooperative was organized on December 8, 2010.Following are some of our cooperative's significant milestones:Cooperative Development Authority Registered - Philippine Cooperative Code of 2008 (RA 9520) Reg no. 9520-16018781 As Service Cooperative in 2010 Multipurpose Cooperative in 2016Department of Labor and Employment Certified (DOLE) DO-174 registration number NCR-MPFO-94990-052917-024-N With no LOC findings (Recent 2017 DOLE audits) With substantial capital, equipment, vehicles and facilities Total control over members (means and manners) Members have benefits equivalent to regular employees A clearance was issued after the audit.