Customer Service Officer - BDO Private Bank

Job Summary:

Responsible for providing information regarding the Bank’s products and services to its customers. Replies to client inquiries, handles and resolves customer complaints. 

Responsibilities: 

Customer Servicing Address customer complaints Administrative functions 

Qualifications: 

Graduate of a 4-year Business courseAt least 3 years work experience in customer service functionsExcellent client servicingMust have good interpersonal, oral and written communications/presentation skillsMust be willing to work on-site in MAKATI.

BDO is a full-service universal bank that provides a wide range of corporate and retail banking services. These services include traditional loan and deposit products, as well as treasury, trust banking, investment banking, private banking, rural banking, cash management, leasing and finance, remittance, insurance, retail cash cards, and credit card services. BDO has the country’s largest distribution network, with over 1,400 consolidated operating branches and more than 4,400 ATMs nationwide.  It also has 18 overseas remittance and representative offices (including full-service branches in Hong Kong and Singapore) in Asia, Europe, North America, and the Middle East.BDO ranked as the largest bank in terms of total assets, loans, deposits, and trust funds under management based on published statements of condition as of December 31, 2020. For more information, please visit www.bdo.com.ph.Product & ServicesThe financial products and services provided by Banco de Oro include:Trade financingForeign exchange and securities dealershipTrust and investment servicesCash management servicesInvestment bankingInsurance productsCredit cards