区域:All Cities
行业:Admin / Human Resources
职位:Top Management
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历: College Diploma
经验:不限
年龄:18岁以上
待遇:面议
Proficiency in English C2 in the European Language frameworkBachelor’s Degree in any course or field.Minimum 2 years of managing end-to-end multi-account global operations in a global BPO company (either CX or CM)Minimum 2 global BPO companies in the employment historyShould have advanced knowledge in the BPO industryShould have Strategic planning skills, Financial Management skills & Commercial Management skills.Proficiency in Operations Management: performance management, quality, training, WFM, operations forecasting, and reportingSecures delivery of Conectys business results, targets, and KPIs in the managed site;Secures implementation of Conectys policies, processes, procedures, and strategic/tactical / action plans in the Delivery SiteSupports business forecasting and reporting for the managed site;Liaises with peers in other departments and operations teams to support Conectys Strategic PlanningManages the site’s team performance and resources;Represents Conectys in front of clients, prospects, and governmental bodies in relation to Conectys operations in the managed site.
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