Inbound Sales Rep {Cable Services} Dayshift

Handle all calls with courtesy and professionalismResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationUpdate customer informationIdentify and escalate priority issuesProvide support using company scripts and proceduresSupport and resolve product or service problems by clarifying the customer’s detailsLearn more about the products in order to answer product and service questions; suggest and advise clients on other products and services Learn the processing system and computer software attached to all aspects of data entry, item inquiry, customer cross-reference, and any other function necessary to perform daily tasksSupport and resolve product or service problems by clarifying the customer’s complaint; determine the cause of the problem; select and explain the best solution; follow up to ensure resolutions, increasing customer satisfaction

HIRING REQUIREMENT

At least 8 months inbound or outbound sales experience. Good communication Skills (verbal and written)Amenable to work onsite  Retention experience Telco sales experience

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

Collaboration: Brilliant jerks can be brilliant elsewhere.Impact: Do, get it done, create impact.Passion: Be positive, bring passion and energy.Transparency: A transparent team can help each with other.

Acquire BPO is a business outsourcer with a vision is to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.

For faster application processing, apply for your desired position through this link: www.bit.ly/ACQJobPortalForm

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines. We have 16-years’ experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.  As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Apply with us today to #AcquireTheALife. Acquire BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/.