Product Experience Officer

Responsible for supporting local product design, including but not limited to research on local competitive products, internet user behavior;Communicate customer’s feedback, requirements and desires back to influence product functionality and roadmapBe a problem-solver for product visual & campaign issues that may appear during project implementation and ensure a good user experience throughout the product life cycleWork closely with regional team leader, local customer service, product team to fix issuesContinuous market research on macro-level landscape, competition, customer segment, and trends as well as consolidate information into actionable items, reports and presentations

Job Qualifications:

Experience related product of eCommerce, online payment, O2O is preferredBachelor’s degree in business, economics, or related fieldsFunctional and technical knowledge about e-commerce, payment system, both for local market and general industrialAdvanced skills in Microsoft Office, Mind MappingAble to evaluate product design and propose solutions based on user research and data analysisGood teamwork spirit and have sense of responsibility, able to respond quickly;Attention to details and awareness of users’ psychologyProficient in English (spoken and written)

Asticom Technology Inc is a Philippine-based shared service company under the Ayala conglomerate. As a partner we are focused on providing superior customer experience through the consistent delivery of high-quality responsive services. This is made possible by innovative co-created value-driven solutions that are tailor made to fit the client’s business needs. Asticom provides nationwide services to a multitude of industries including Telecommunications, FinTech, Information Technology, Retail, Health, Logistics, Automotive, Banking, and Real Estate.We are all about bridging people to businesses. And connecting businesses to the right teams. We work hard to understand what is needed, doing it well - and delivering it with speed.Our teams are shaped not only to be capable and motivated - but are encouraged to live their lives beyond work.  We build careers so our employees can work on their passion. Because we believe that passionate people can create positive change for the future.OUR DETAILED SERVICES INCLUDE:Payroll Administration and Management – ASTICOM will be responsible for the overall payroll management of the client's employee. This service includes the implementation of Asticom's very own payroll system.Outsourcing/Shared Service Model – ASTICOM will enter an engagement with the client wherein Asticom will act as a service provider that will directly manage operations (people, tools of work, productivity, and others).Staffing Services – ASTICOM will enter an agreement with the client as the principal. Asticom's project employees shall be deployed to the client for the duration if the engagement.