Policy Services Specialist

Job Description

• Performs thorough appraisal and provides accurate approval of aftersales transaction within approval authority

• Administers payout of policy benefits and ensures accurate and timely payment of the same

• Makes proper monitoring of paid and outstanding items; ascertain only approved transactions are paid out and outstanding payouts are duly relayed to Policy Owner

• Maintains quality service by following set company standards

Ensures quality service for aftersales transaction processing 

• Meets service level standards in processing all after sales policy transactions

• Contribute in driving high standard of performance among team members

• Supports process improvement projects

• Perform all other related and compatible duties as assigned.

Qualifications

•Customer service oriented

•3-year experience in insurance operational processes or 1-year experience in AXA’s operational processes

•Detail-oriented

•Highly organized

•Good analytical skills

•Good oral & written communication skills •Highly developed sense of integrity

Asticom Technology Inc is a Philippine-based shared service company under the Ayala conglomerate. As a partner we are focused on providing superior customer experience through the consistent delivery of high-quality responsive services. This is made possible by innovative co-created value-driven solutions that are tailor made to fit the client’s business needs. Asticom provides nationwide services to a multitude of industries including Telecommunications, FinTech, Information Technology, Retail, Health, Logistics, Automotive, Banking, and Real Estate.We are all about bridging people to businesses. And connecting businesses to the right teams. We work hard to understand what is needed, doing it well - and delivering it with speed.Our teams are shaped not only to be capable and motivated - but are encouraged to live their lives beyond work.  We build careers so our employees can work on their passion. Because we believe that passionate people can create positive change for the future.OUR DETAILED SERVICES INCLUDE:Payroll Administration and Management – ASTICOM will be responsible for the overall payroll management of the client's employee. This service includes the implementation of Asticom's very own payroll system.Outsourcing/Shared Service Model – ASTICOM will enter an engagement with the client wherein Asticom will act as a service provider that will directly manage operations (people, tools of work, productivity, and others).Staffing Services – ASTICOM will enter an agreement with the client as the principal. Asticom's project employees shall be deployed to the client for the duration if the engagement.