Customer Care Specialist

Duties & Responsibilities:Responsible for the implementation of various customer care programs and processes aimed at achieving organizational effectiveness and increased level of satisfaction from customers/clients. These include the handling, management and resolution of customer complaints, requests and issuesHelps develop programs and initiatives that will contribute to the over-all objective of the company in achieving Total Customer SatisfactionHelps manage the product delivery operations of the company. This covers monitoring of construction milestones and timelines, quality inspections and actual delivery of the unit (turn-over of house and lot/condo unit) to the buyers.Responsibilities also include establishing and managing relationships with different Homeowners' Associations across various projects.Qualifications:College graduate preferably of any business course.At least 2-3 years solid experience in customer service operations.Results-oriented and has a strong sense of leadership.People centered with high customer orientation.Must have excellent written and verbal communication skills.Willing to work in a hybrid work setup

Avida Land Corp., a wholly owned subsidiary of Ayala Land, focuses on developing affordable and sustainable dream communities. We are a growing organization with an engaging culture of work teams supported by a holistic rewards program. Develop your competencies while making a difference in the communities we build.