Customer Care Associate (Open to Fresh Graduates)

Job Summary:The Customer Care Officer is the point of contact of the buyer within the organization from post-booking until loan takeout. He/She is responsible for the achievement of his/her target by assisting the buyer in their loantakeout journey with the financing partners. Make sure accounts will be taken out with financing institutionsbased on milestones.Key Responsibilities:Assist client with all transactions.Provide updated information to clients.Status Monitoring and Updating of accounts managedProgress Monitoring based on milestones (Post Booking to Loan Takeout).Provide assistance to the team.Perform tasks that may be assigned.Qualifications:College graduate of 4-year course, preferably business degree.Preferably with at least 1-year relevant experience in loans processing and/or customer servicing.Must be proficient in MS Office (Excel, PPT, Word)Flexible and adaptable to change, resourceful, trustworthy, open to criticism, positive attitude, compassionate, professional, team player, respectful, service excellence, innovative.Must be amenable to work onsite at Tinio Mandaluyong City.

CREATING COMMUNITIES, TRANSFORMING LIVESProperty Company of Friends, Inc., more popularly known as PRO-FRIENDS, is a property development company that started operations in February 1999. It was established by a group of dynamic individuals who espoused a common vision of creating communities and transforming lives by providing affordable, good quality homes. Most of our projects are based in Cavite and Iloilo but we are rapidly expanding to other areas such as Bacolod and Cagayan De Oro. We already have completed 17 projects, and there are 9 projects ongoing. Along with the phenomenal growth of our operations, our need for young and dynamic talents has greatly increased.Our aim in transforming lives does not only echo to our clients but also among our employees as we continuously expand and innovate within the industry of property development. At PRO-FRIENDS, we cater opportunities for career and personal development whilst fulfilling our ultimate purpose of improving society as we know it.MISSIONPRO-FRIENDS is a trusted, God-centered partner in building homes and communities that transform lives.VISIONTo be the Developer-of-Choice and industry prime mover in property development.