Internal Auditor || CPA || CIA

Responsibilities:

Performs entry level professional internal auditing work. Work involves conducting performance, operational, financial, and compliance audit projects; all with emphasis on a risk-based approach designed to assist management in the attainment of their objectives. Ensures that all organizational and professional ethical standards and internal audit activities are carried out in compliance with The IIA’s International Standards for the Professional Practice of Internal Auditing (Standards). Works under direction of Internal Audit Manager, Senior Internal Auditor and/or Internal Auditor II with limited latitude for initiative and independent judgment.Performs audits of simple to complex functions, dependent on experience, under supervision of Audit Management to provide independent assessments of financial and operational activities. Analyzes evidence, reaches conclusions, formulates recommendations and drafts and present reports that reflect audit’s results and document process.Reviews financial, operational and compliance procedures and controls for economy, efficiency and effectiveness to produce a cost-benefit analysis and strengthen internal controls. Applies critical thinking related to processes and risks.Determine the audit scope, objectives, and improve audit programs that focus on areas impacting the business unit and uses risk assessment to perform the respective reviews.Designs remediation and adds value by assisting business units in implementation of process and control improvementsProvides assistance to external auditors as necessary to enhance the overall audit process.Ability and willingness to work overtime, when needed.

Qualifications: 

Candidate must possess at least a Bachelor's Degree in Accounting or Internal Auditing. At least 2 year(s) of working experience in the related field is required for this position.Strong work ethic and desire to help build a best in class internal audit function in a fast-paced, rapidly-growing organization.Broad experience in public accounting or internal auditing with a proven track record of accomplishments in auditing.Strong written and verbal communication skills to interact with all levels of management.Demonstrated ability to work on multiple projects at one time.Experience with SAP and/or other ERP systems is desired.Strong knowledge of US GAAP and IFRS accounting standards are required.High attention to detail and satisfactory analytical skillsKnowledge and experience in ISO 27001 or ISO 9001 Standards, willingness to train and learn on various requirements and standards of interest to Sitel Group and/or Clients of Sitel Group.

Sitel is an equal opportunity employer that values diversity and inclusion. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, marital status, veteran status or disability status.

As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.