Sales Coach
| 行业 | Sales / Marketing | 职位 | Sales - Coporate |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | Palawan | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | Open to all levels | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 面议 |
| 更新日期 | 2022-10-27 | 有效期至 | Valid for a long time |
职位描述
· Ensure that calls are handled professionally
· Provide direction and guidance to guarantee consistent achievement of key performance metrics
· Achieve, measure, report, and communicate metric goal attainment for assigned team
· Ensure accurate and timely communication of client and campaign issues to Manager Site Operations
· Consistently achieve goals for number of call monitoring per week and scores for assigned team of customer service agents
· Coach, mentor and develop agent team for skills expansion and promotional opportunities
· Perform other duties as assigned
公司介绍
更多As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.