Learning Specialist/Product Trainer

2022-09-27 菲律宾180
行业Education / Training职位Training & Dev
招聘部门招聘人数若干
工作地区National Capital Region (NCR)City of Pasig工作性质Full Time
性别要求Male婚姻要求No marital status restrictions
学历要求Open to all levels工作经验不限
年龄要求18岁以上待遇水平面议
更新日期2022-09-27有效期至Valid for a long time
职位申请

职位描述

Job Responsibilities:

•         Creates learning experiences that equip pre-hire applicants with the necessary basic communication skills in order to be hired by the company and to succeed in their job interviews and excel in their future work environments through expert classroom instruction, mentoring and one to one skills coaching.

•         Creates and maintains a positive learning environment. Modifies training programs.

•         Tracks learner progress. Creates labs and exercises as needed.

•         Tracks and analyzes training programs by examining performance. Recommends changes to training programs or solutions to known problems.

•         Stays informed about recruitment processes and recommends program changes where appropriate.

•         Schedules programs and maintains records.

Sitel is an equal opportunity employer and value diversity and inclusion at our organization. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, age, marital status, veteran status or disability status.

公司介绍

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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.