Specialist, Authorization

Job Purpose

Responsible for processing On-Us and Off-Us credit card transactions on RCBC Bankard Services Corporation acquired establishments or those referred by other card acquirer in accordance with the approved Authorization Policies and Procedures.Conducts review & decides on accounts as part of fraud-related tasks.Assists cardholders/merchants on queries pertaining to approval/accommodation of their transaction/s.Handles all complaints, inquiries and requests forwarded by merchants and cardholders with accuracy and efficiency.

Job Requirements

•Graduate of any four (4)- year college course preferably business course

• Preferably with experience in Credit Card or Call Center operations

•Knowledge in Credit/Debit Card system is an advantage

•Willing to work on a 24/7 operation including holidays 

With over 30 years of giving Filipino consumers the benefits of cashless transactions, versatile add-on services, and innovative rewards points, we at RCBC Bankard Services Corporation have the right environment that will support, sustain, and value your efforts to enhance our cardholders' convenience and lifestyle. Individuals with creative sensibilities willing to work in a financial institution will fit right in with us well, motivated as we are in the pursuit of efficiency, creativity and excellence. While steeped in the credit card business, our professionals exhibit a great sense of originality, inspiring teamwork, mutual trust and professionalism, and recognizing and rewarding excellence and loyalty.