Customer Care Associate

2022-09-25 菲律宾286
行业Accounting / Finance职位Audit & Taxation
招聘部门招聘人数若干
工作地区Metro Manila (NCR)Makati工作性质Full Time
性别要求Male婚姻要求No marital status restrictions
学历要求Open to all levels工作经验不限
年龄要求18岁以上待遇水平18000-20000PHP/月
更新日期2022-09-25有效期至Valid for a long time
职位申请

职位描述

Responsibilities:

Handle all first level of customers’ technical enquiries via inbound calls and email correspondences;Daily monitoring of fleet repairsDaily adherence to the Fleet non streaming listContact Customers to investigate status of non-streaming unitsBook repair where unit status is in daily operationEscalates enquiries or issues to relevant departments and ensure proper follow-up;

Requirements:

Minimum Vocational course/Diploma; Bachelor's DegreeProficient in Microsoft Office and Excellent Excel skillsCustomer centric and solution orientated; customer care experience would be an advantageExcellent communication and interpersonal skills;Technically independent with good initiative;Strong analytical problem-solving skills with an out-of-box approach in providing solutions
🔗 9