Specialist, Chargeback Acquiring and Regulatory Fulfillment

Job PurposeResponsible for the monitoring and resolution of incoming chargeback / disputed transactions by other Issuing Banks.Ensures timely coordination with the corresponding merchants and representation of documents / dispute responses or remedy are accurately taken within prescribed turn-around time to avoid financial losses.Handles the regulatory fulfillment in terms of monitoring and accurate reporting of the cardholder’s disputed transactions to STR, preparation of RCL (Reports on Crime and Losses) and reviews of AMLA Merchant Credit Red Flag on the set timeline.Job RequirementsGraduate of Accounting or any business coursePreferably with accounting backgroundKnowledge on chargeback rules through MasterCard, Visa and JCB, UPI TrainingPreferably worked in a credit card company or related business for at least 1 year, with disputed and chargeback handling experience is advantage

With over 30 years of giving Filipino consumers the benefits of cashless transactions, versatile add-on services, and innovative rewards points, we at RCBC Bankard Services Corporation have the right environment that will support, sustain, and value your efforts to enhance our cardholders' convenience and lifestyle. Individuals with creative sensibilities willing to work in a financial institution will fit right in with us well, motivated as we are in the pursuit of efficiency, creativity and excellence. While steeped in the credit card business, our professionals exhibit a great sense of originality, inspiring teamwork, mutual trust and professionalism, and recognizing and rewarding excellence and loyalty.